"We have turned off the Exclusives and the Club Store as they credit card processor cannot handle 8-10 transactions a second. They are going to try to reconfigure tonight and we will hopefully try this again tomorrow."
This is the message that's going 'round.
From The Club Facebook page:
http://www.facebook.com/pages/Transf...51255348266785The problem is not with our server but rather with the company who processes the credit card charges. Their system is bottlenecking as multiple transactions are hitting them in the same moment of time. We will resume pre-orders as soon as we solve this problem. We apologize for the inconvenience. It will most likely be in the morning before we have a solution worked out. Thank you for your enthusiasm. You guys are too powerful for earth technology! :-)
It'd be nice if they communicated what they did, before people trying to order start assuming that they were both already sold out. What is the point of having a live twitter feed, if they don't mention why they were taken down... to reassure people who are panicking already from several failed order attempts.
I just got an email from the club,
We have turned off the exclusives as the credit card processor can't handle 8-10 transactions a second. they are going to try to reconfigure tonight and we will hopefully try this again tomorrow.
Thanks for your support and patience.
Brian.
So No need to panic everyone. just keep an eye on the email and twitter.
Ahh... finally...
So, back again tomorrow morning to try all this again...We ARE NOT sold out. At all. We will be putting back up tomorrow. Credit Card company needs to fix their system.
Too bad for those working nights.