I do try and select the best option available at the time, but that's probably more to do with me trying to have the best looking toy and/or sealed box to display -i spent weeks tracking down a MiSB Generations Metroplex that didn't have a damaged box i'm also a chronic perfectionist sometimes, which never helps.
There are some factors that i can't control like international orders, in which case i have no choice but to just roll with what comes out of the PoL carton.

As for damages that i've caused? No, i wouldn't take it back, i'm just not comfortable in doing so. I'd just curse profusely at my heavy handedness & start looking for a replacement.