Here is the latest correspondence. Rather more civil on their part than the last:


THEM

Hi Trevor,

Yes, the posting was in August about the deadline, because that is when we took the orders. When we have new products to order, it is posted in the current information. For example, it would have said something like "Now taking pre-orders for the FSS". I don't know of anything on our website at this time that should have led you to believe that we were still taking orders for the FSS. I am very sorry that you were under that impression. I don't know yet what the prices will be on the single extra figures, but it will be higher than what the subscribers paid.

If you would like for us to refund your membership money, I will be happy to do that since you only joined to get the FSS. Just let me know. Thanks.

Karen


ME

Hi Karen,

It was the large shiny logo on this page: http://www.transformersclub.com/TCC_logins.cfm advertising the FSS that lead me to believe that it was an option for those that join, otherwise why would the link be there? Nowhere on the page does it indicate that this service is no longer available, it may perhaps be a good idea to put up a notation explaining this . However I do believe one should stick to their commitments and I appreciate the time you took to respond to my email, so I will remain a member of the TCC, though I may have to revisit that decision in a years time when it is time to renew my subscription.

Thanking you, Trevor Hopkins




Perhaps I should of bailed while I had the chance, but I made the decision to join so I figure I should live with it. Sucks that the individual figures will cost more than the FCC when they come out in the shop though, will prob not end up getting them considering how much postage is.