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Thread: Robot Kingdom (RK) (Hong Kong) feedback

  1. #21
    Join Date
    18th May 2009
    Location
    Adelaide
    Posts
    1,057

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    Quote Originally Posted by iceburn View Post
    BigPenny...how's ur postal status doing? Gone into customs and received as yet?
    Nope, my tracking is exactly the same.

    I'm going to wait until Thursday till I e-mail as that is two weeks from the dispatch and in the order sent email it said to contact them if the items are not received in two weeks.

    I have to admit it is a little troubling as it seems that our orders have been misplaced but there is still hope, once my sister sent a next day delivery from Canberra to Adelaide and we didn't receive it for three months.
    Soundwave superior. All others inferior!

  2. #22
    Join Date
    27th Dec 2007
    Location
    Singapore
    Posts
    8,743

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    thanks and glad to know i'm still not alone in this.
    i had once ordered a Classics Jetfire from ebay that turned up at my doorstep (though registered but lost) for six months!!

  3. #23
    Join Date
    28th Dec 2007
    Location
    Adelaide
    Posts
    4,128

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    I'm still waiting on my RID Sky-Byte from last year (eBay...)

  4. #24
    Join Date
    28th Dec 2007
    Location
    Sunshine Coast
    Posts
    7,931

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    Hmmm... maybe there is cause for concern, seeing that my replacements just hit Australia:

    20-Aug-2010 Hong Kong Item posted and is being processed.
    20-Aug-2010 Hong Kong In transit.
    21-Aug-2010 Hong Kong Processed for departure.
    21-Aug-2010 Hong Kong The item left Hong Kong for its destination on 22-Aug-2010
    23-Aug-2010 Australia Arrived and is being processed.
    23-Aug-2010 Australia Pending customs inspection.
    23-Aug-2010 Australia In transit.

    However, as per RK and HK Post's policies, I would still wait until at least 2 weeks have passed, otherwise you're just being a pest (IMHO of course).

    How much did you guys order? Did you include a Megatron?

  5. #25
    Join Date
    2nd Jan 2008
    Location
    Quakers Hill
    Posts
    11,179

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    mebbe it being sprayed an anti decontamination thingie is there any new virus we should be aware of that can be mailed to you...
    Wanted AM partner Vanguard, Myclones Dirge, G1 Victory Leo, e-hobby Dark scream ( the black version), e-hobby Magnificus
    Parts- AM partner Basher-side guns, G1 Actionmaster Elite Windmill's blades[I][B]

  6. #26
    Join Date
    18th May 2009
    Location
    Adelaide
    Posts
    1,057

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    Quote Originally Posted by jaydisc View Post
    How much did you guys order?
    I ordered and Animated Rodimus and Ironhide.
    Soundwave superior. All others inferior!

  7. #27
    Join Date
    17th Jan 2008
    Location
    Baldivis
    Posts
    888

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    Not to "black-cat" anyone here, but this is what I got from RK 7 weeks ago:



    After contacting them immediately regarding the missing part, they said they would ship out a replacement part (presumably from another Big Convoy box - so beware if you are considering buying one!).
    4 weeks later and still no part, I contacted them again. They had forgotten to mail it out. So now it is in transit.

    I am not a satisfied RK customer at all!
    Current Favourite Figures: Siege Sideswipe; TR Megatron; Siege Megatron

    Wants: MP Sideswipe; Siege Optimus
    Pre-Orders:
    Inbound:

  8. #28
    Join Date
    24th Nov 2009
    Location
    1984
    Posts
    8,244

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    I can't believe all these horror stories about RK. I've ordered from them on numerous occasions and have never had any issues *touches wood*

    The one thing that I will agree on is that they are very slow to respond to email. Aside from that, anything I order from them usually arrives within a week.
    New Acquisitions:
    TR Astrotrain, Skullsmasher, & Hardhead
    Scouting For:
    G1 Boxes & Cardbacks
    - - - - - - - - - - - - - - -
    [COLLECTION] [CREATIVE] [MK COLLECTION]



  9. #29
    Join Date
    18th May 2009
    Location
    Adelaide
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    Quote Originally Posted by 5FDP View Post
    anything I order from them usually arrives within a week.
    Ive ordered from them many time and usually this is the case, this is the first time it has happened to me.
    That is why I think that the problem is most likely with postal service.
    Soundwave superior. All others inferior!

  10. #30
    Join Date
    1st Mar 2010
    Location
    Dapto
    Posts
    12,777

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    I'm sorry to hear that you guys have had such bad luck with your orders, considering my MP Grimmy arrived in less than a week from purchase.

    I reckon they're probably stuck at a customs back-log as obviously they'd have to be checked first before they get marked as "In Customs", it seems to be a common weak point in a lot of International postage transactions

    I hope you guys hear something very soon with your orders, maybe give customs a call?

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