Robot Kingdom (RK) (Hong Kong) feedback

[BigPenney]

How much did you guys order?

I ordered and Animated Rodimus and Ironhide.

[klystron]

Not to "black-cat" anyone here, but this is what I got from RK 7 weeks ago:



After contacting them immediately regarding the missing part, they said they would ship out a replacement part (presumably from another Big Convoy box - so beware if you are considering buying one!).
4 weeks later and still no part, I contacted them again. They had forgotten to mail it out. So now it is in transit.

I am not a satisfied RK customer at all!

[5FDP]

I can't believe all these horror stories about RK. I've ordered from them on numerous occasions and have never had any issues *touches wood*

The one thing that I will agree on is that they are very slow to respond to email. Aside from that, anything I order from them usually arrives within a week.

[BigPenney]

anything I order from them usually arrives within a week.

Ive ordered from them many time and usually this is the case, this is the first time it has happened to me.
That is why I think that the problem is most likely with postal service.

[Hursticon]

I'm sorry to hear that you guys have had such bad luck with your orders, considering my MP Grimmy arrived in less than a week from purchase.

I reckon they're probably stuck at a customs back-log as obviously they'd have to be checked first before they get marked as "In Customs", it seems to be a common weak point in a lot of International postage transactions

I hope you guys hear something very soon with your orders, maybe give customs a call?

[iceburn]

I can't believe all these horror stories about RK. I've ordered from them on numerous occasions and have never had any issues *touches wood*

The one thing that I will agree on is that they are very slow to respond to email. Aside from that, anything I order from them usually arrives within a week.

that's the point, they usually arrive within the week of order made...
when i noticed the status didn't change.. i knew it's gonna be a problem and waiting 2 weeks for an answer is ridiculous knowing it'll never come and some may still reckon it's premature till it really happen to you then you'll feel the pinch

[Saintly]

I've never ordered from RK...

but just a thought Ice, try forgetting about it (I know it's a hard task) and it will arrive (when you less worry). No need to push your anxiety through the roof.

[Mr Ed]

I ordered from RK and had no issues.

I used the EMS Express and it was very quick.

Good luck.

[Lint]

that's the point, they usually arrive within the week of order made...
when i noticed the status didn't change.. i knew it's gonna be a problem and waiting 2 weeks for an answer is ridiculous knowing it'll never come and some may still reckon it's premature till it really happen to you then you'll feel the pinch

If it makes you feel any better I have NEVER recieved anything from RK within a week but always within 14 working days.

Also i've waited 21 working days for stuff from other sellers from HK. The postal system really doesn't treat me as well as it does most of you guys it seems.

[kup]

I made 3 previously received orders from them (all pre-orders) but the moment the items became available there were sent off with no issues. I am also surprised at all these stories as my experience has been the opposite.

I hope that the two pre-orders that I have with them ATM don't get any problems.