Quote Originally Posted by millhouse View Post
Refund finally processed the other day. Kelley at i-Parcel was great help - apparently not only did mine ship, it was delivered, without signature, and likely nicked off the door step. AusPost couldn't confirm anything as the contractor no longer works for them.

I'm just glad to have the whole thing behind me.

As for TRU, they were useless. I just placed an order for the SDCC movie Turtles (not available for international shipping) and am having them dropshipped. No i-Parcel, no international lack-of-assistance from TRU, and probably a whopping shipping charge from MyUS.
Quote Originally Posted by drifand View Post
I ordered other stuff, and tru was hopeless keep saying is not in their system and excuse one after another. Similarly Kelly from iparcel was very helpful.
I'm glad you got your refund. I-Parcel were very helpful, they had records of the transaction on their system. Like you've mentioned though, TRU US were completely useless, no record on their system at all despite on screen confirmation of the order!

After hearing that they cancelled international transactions with another item recently I'm reluctant to attempt purchasing anything from them again.