Second 2015 Club Subscription Toy is Nacelle

[griffin]

Isn't it Postal Insurance, like damaged or lost in transit, not insurance for the toy itself?

(I've never bothered with it, as they charge enough for just regular postage)

[UltraMarginal]

Isn't it Postal Insurance, like damaged or lost in transit, not insurance for the toy itself?

(I've never bothered with it, as they charge enough for just regular postage)

I was under the impression it covered lost postage and defects in parts. I can't remember how much I've read the fine print, I think I looked at it for SS1.0.

[SuspectimusPrime]

I was under the impression it covered lost postage and defects in parts. I can't remember how much I've read the fine print, I think I looked at it for SS1.0.

I don't think anyone should be paying for insurance over defects in parts. Consumers purchase a product under an assumption that it's a finished product.

I'd separate the issue from if it was a broken part of a fragile toy, where I might expect to pay for shipping of the replacement part.

[UltraMarginal]

Hmm, I remember reading something at the time about them not supporting returns or replacements if insurance wasn't purchased.

perhaps it's something worth looking into. just what does the insurance cover.

[griffin]

Hmm, I remember reading something at the time about them not supporting returns or replacements if insurance wasn't purchased.

perhaps it's something worth looking into. just what does the insurance cover.

Or more importantly, what does their interpretation of the Insurance cover... because there is no debating them on something they don't understand, or want to understand.

[griffin]

I finally got around to get to the post office and picked up my Nacelle, and I can see why they are retiring the mould... not because they want to, but because the mould is just worn out. The wings on mine pretty much fall off when you pick up the toy, so it makes it very difficult to move the connector with the wing... and that's only if the wing connectors were attached properly.

Both wing connectors of both Nacelle toys that arrived (one was for Sinnertwin) have them attached the wrong way around (or on the wrong side... I'm not sure). I didn't even know that it was a problem until Krayt mentioned it... and if it is this common, they may have probably run out of spares already as the Americans were getting theirs 2-3 weeks ago. (or FunPub are fixing them as they come back, and then sending them out to other people... because it only needs the pin knocked out from the back and then turn/swap around the connectors)

I will have to take some photos and post them up.

[GoktimusPrime]

Sounds similar to issues with Gentei Thundercracker and Skywarp, although they repaired the mould for subsequent uses (e.g. Generations Thrust, Dirge, Thundercracker). Do the launchers stay pegged into the arm holes okay? Cos the Gentei Seekers' fall out really easily.