$70 Platinum Edition Trypticon at ToysRUs

[Ralph Wiggum]

No they are not.

In the case of a price error, the seller is not obligated to automatically honour the incorrect price. (Although there may be occasions where the seller chooses to.)

By all accounts TRU have done exactly what they are required, which is remove the item from sale until the price is corrected.

If standard retail toy markups are applied, the cost price for Trypticon would have been somewhere near $200. Even accounting for a typical Toys R Us markup, they would be losing money for every unit sold at $70.

Where is the information regarding a pricing error, other than internet forums? That may be the case, however all customer orders were cancelled, and I quote directly from the email, because "As we are unable to locate stock of the above in our warehouses we will need to cancel the above item from your order."
Nor is there any price correction announcement under "catalogue notices" on the TRU website. As far as the consumer is rightly concerned, their order was cancelled on the basis of inability to meet order numbers. This is evidenced fact.

If TRU had cancelled their orders because of a pricing error, which they have every right to do so, then that would have been fine. I would've accepted that and moved on. However this did not happen in their correspondence to customers.

The whole point of my original post was wondering to see if TRU end up getting more Trypticon stock in, and selling at the increased price. Because if they did so, then that would be a breach of consumer law. If they've stopped selling Trypticon because it's a clearance sale, then it ends at that.

Truth be told I'm not that bothered on missing out. But it sucks when these big companies keep on screwing the little guy and count on people just letting things go because they're afraid to speak up.