Quote Originally Posted by griffin View Post
I just tried to have a look... where are you buying it from?
I couldn't see any online store for Universal Studios, so is it a 3rd party dealer site?

Waitasec... I found the Florida park has an online store. Is that where you are ordering from? (the other three Universal Studios parks don't appear to have an online store)
If so, at least it gives keen people who can't get over there, a chance to buy up some of the exclusive merchandise (the really good stuff too).
That's the site, yes, Universal Orlando. It is their actual official online site, as I was put on hold at one stage during the card verification and the automated message was telling me all about the current events going on at the park (Blue Man Group, bizarrely enough) and then I was transferred to a different section in the park. And yes, the people I spoke with were in Florida, it wasn't a call centre.

I noticed it actually DOES mention that they will assist with items that aren't listed on the site but are carried instore. They were super-nice to deal with, and like I said, extremely efficient. The only thing was they needed to phone me to verify card details. I'm a night-owl so was up anyway. But they may be slightly inconvenient for some. Although the lady I spoke with did say that I didn't need to be up so late, that they would have worked something out. I then told her I was still awake anyway, so it wasn't a hassle.

The Bumblebees were 14.95US each, and shipping was 30US. I'm expecting these to be fairly light, so I guess it could be argued that that shipping was a bit high, but I'm perfectly content with what I paid.

I hadn't looked at the listed shipping rates beforehand. If I'd known that it was based on dollar amounts and not weight (highly unusual) I'd have organised it as a group order. Ah well. We can consider this a test run, and see how well packed everything is.

''8. I would like to check on the availability of an item.


If you are interested in a particular item that is not available for purchase and would like to know when or if it will be available, please contact Merchandise Services toll free at 1-888-762-0820 (Monday - Friday, 8:30am-6:30pm EST, Saturday & Sunday, 8:30am-4:30pm EST, excluding certain U.S. holidays) or email us at MerchServices@universalorlando.com. We regret that we do not offer backorders. Also note that our online store does not carry all items found at Universal Orlando Resort theme parks. If you wish to purchase items found only in the parks we can assist you.

Please note we reserve the right to limit quantities per guest.''