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  1. #1
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    24th Nov 2009
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    Had a leaking aircon at home. It would drip from the unit inside the lounge room (split system). The wife called a repairman to come out. All he did was fill up a plastic water bottle with hot water and squirt it through the front of the unit. He said the dripping was due to condensation and built up dirt inside. All up - $200 to squirt some hot water through my aircon which took a total of 10 mins. Money well spent.... NOT!!!! Maybe it's me, but I would have just charged the call-out fee at a minimum and waive the service charge because I would have it in the back of my mind that it could lead to repeat business. We won't be calling this company again.
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  2. #2
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    21st Mar 2014
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    Quote Originally Posted by 5FDP View Post
    Had a leaking aircon at home. It would drip from the unit inside the lounge room (split system). The wife called a repairman to come out. All he did was fill up a plastic water bottle with hot water and squirt it through the front of the unit. He said the dripping was due to condensation and built up dirt inside. All up - $200 to squirt some hot water through my aircon which took a total of 10 mins. Money well spent.... NOT!!!! Maybe it's me, but I would have just charged the call-out fee at a minimum and waive the service charge because I would have it in the back of my mind that it could lead to repeat business. We won't be calling this company again.
    Wow, that sucks man! Its one thing to charge a call out fee (which is understandable) but to hit you for $200 bucks cor squirting some water? That's just flat out robbery!

  3. #3
    Join Date
    5th Apr 2008
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    Toyooka
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    Quote Originally Posted by 5FDP View Post
    We won't be calling this company again.
    You'll be squirting the hot water yourself instead! - My mum does this all the time - watches what the repairmen do, then does it herself next time.

  4. #4
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    23rd Sep 2010
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    Sydney
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    based on what they did, I'd be calling them back and telling them you want a $200 refund.
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  5. #5
    Join Date
    26th Jan 2013
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    That what happen to my fridge actually.... the freezer stop been cold and was blowing warm air instead..... the repair guy just pull out the backing and started to pour hot water and also blow dry the ice with hairdryer that was on the condenser ...
    It happen just after two years , just out of the normal warranty period but lucky i had extended warranty so it was free , if he charged me i would of felt ripped off....
    he knew the problem straight away .... So something like that they could of just advice you first to try a simple fix and see...then if that didn't work they could come out and take a look ...

  6. #6
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    21st Mar 2014
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    My brother's Steam account had suspicious and unauthorised activity from somewhere in China. So now we have to change all our passwords :/
    I hate changing my passwords. I finally got a good set that I could remember easily, and now I have to change them again

  7. #7
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    24th May 2007
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    I just wanted to say a big thankyou to Australia Post or the US Postal service, for destroying another box of mine.
    Usually it is a corner of another box that has been thrown into the soft side of a box, damaging contents that are snugly packed inside... but not this time.

    This time it looks like they stacked the box upright instead of flat on its strongest side (and the direction of the items stacked inside the box), and something very heavy was placed on top of what was supposed to be the side of the box, crushed it inwards like an accordion on items that probably wouldn't have been damaged if the same weight was on top of the box, due to the way the items were stacked and layered with padding.
    It totally destroyed one toy's packaging (not surprisingly it was the one that I was most wanting to keep intact from this shipment), and wrinkling up several others from the sideways pressure.
    This is why they used to have stickers that said "this way up" and "fragile"... neither of which apply in this modern age of automated parcel sorting and cheap out-sourced labour that throws items in and out of planes.



    The MOTU Arrow box was pushed right into the Generations Shouki box... tearing it right open.

  8. #8
    Join Date
    5th Feb 2010
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    Any second now some curmudgeon will be along with the OMG THEY SHOULD BE SO COMPLEX THAT YOU SHOULDN'T EVEN HAVE RECOLLECTION OF YOUR OWN PASSWORDS spiel.
    I'm really just here for the free food and open bar.

  9. #9
    Join Date
    10th May 2013
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    Perth
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    I received a parcel from Australia Post that was received by the WA AP depot in such poor condition that they put a sticker on it. It was torn open, re-sealed with tape, and the jacket inside was wet.

  10. #10
    Join Date
    29th Dec 2007
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    NSW
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    Quote Originally Posted by 5FDP View Post
    Had a leaking aircon at home. It would drip from the unit inside the lounge room (split system). The wife called a repairman to come out. All he did was fill up a plastic water bottle with hot water and squirt it through the front of the unit. He said the dripping was due to condensation and built up dirt inside. All up - $200 to squirt some hot water through my aircon which took a total of 10 mins. Money well spent.... NOT!!!! Maybe it's me, but I would have just charged the call-out fee at a minimum and waive the service charge because I would have it in the back of my mind that it could lead to repeat business. We won't be calling this company again.
    Most tradies these days suck. There is no work ethic and they don't really care because they would just get business somewhere else.

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