I need to vent!

[Trent]

Now over four hours wasted dealing with Telstra and my NBN still hasn't been connected. 2nd NBN appointment was today but my guess is they never went to the node. Still without internet because Telstra are yet to reinstate my ADSL connection.

I feel your pain. I went through all this about 6 weeks ago. It took them 7 weeks to sort it all out and get my NBN up and running. I had a rant on their Facebook page and threatened to go to ombudsman and that kicked them into gear.

Make sure you get them to throw in the 100/40 speed boost for free for messing you around. I got it and so have several other people I know.