Quote Originally Posted by DaptoDog View Post
So after chasing up Telstra again they tell me my 2nd appointment that was booked on the 18th was cancelled by NBN Co due to "capacity issues". So basically you get no notice of a cancelled booking. Bloody brilliant set up this is. Rebooked for the 21st, I bet I'll still be without internet.
All my problems were with Telstra, although they tried to blame NBN Co. I actually got the phone number to confirm retailer service appointments and rang NBN directly and the guy I got knew his job. He was able to tell me everything Telstra had done right and everything they had done wrong. My third installation booking went very smoothly only because I confirmed everything directly with NBN. Wish I could remember the number to give you. Sorry.