Quote Originally Posted by High_Q View Post
Fortunately, the parcel was pending delivery from their warehouse, so BBTS was able to correct the shipping address on it. The representative I emailed was quite apologetic about it since that was the 2nd issue I had with that Pile of Loot. The 1st issue was that they didn't have two Collector grade items (a carded Kubrick R2-D2 and a TRU Animated Arcee) which was in my POL even though I pre-ordered them ages ago.

So, how did BBTS respond? My understanding is that the 'Shipping Address' on the My Account page may not be the one on your viewable order if the order pre-exists the change of shipping address.
If they aren't able to make a permanent automatic remedy, then perhaps you should email them each following time you are going to ship your loot, or create a new account from scratch (since there are no benefits with one longstanding continuous account).

I had one issue with the last time I tried to ship (one item went missing during their warehouse move) and ended up cancelling the shipment, so I'm definitely going to get them to verify my loot before shipping.