Quote Originally Posted by christalcase View Post
just wondering coz dis neva happened to me before, I see on threads dat people suggesting otha ppl to refund/return/exchange their toys bak at da store wen they found a part missing/broken, it's just dat no one (dat I hav seen) actually said if they managed it

coz like with da main big retailers and everything like kmart, target, big w etc, they hav refund policies I think saying dat anything refunded has to be unopened, undamaged and sellable condition?? so I just wanna ask one of da guys who hav returned a toy, can they explain da situation coz I'm curious in case I eva need to do it (I'm luki so far... no major unfixable problems in all of my toys), did the ppl dere giv u lot of trouble?
Back in the days of the RiD line, I bought a figure, palyed with it for less than a day before the little clip in the combining mechanism broke as I had bent it in a way which it wasn't supposed to...

My mum and I (as I was only 13 or so at the time) took it back to K-Mart and they took it back and allowed us to exchange it for a new one. It's probably a case-by-case thing as it would depend on the refunds staff's discretion.