tfidownunder (Australia) feedback

[Gofigure]

Awesome man! Another one on the way.

It's good to support local but damn I'm itching to get mine! Hehe oh well I'm sure it will get to me eventually

Just a quick post to update that I have received an update from TFI and Aus Post with tracking that my Apollyon is on it's way (hopefully will have it by Thu/Fri) ... not sure if I was in the early or later half of shipped orders though (based on the FB update earlier). I did make payment back in Nov though.

I do agree that TFI is considered a small retailer, not like the bigger ones in HK or US. But that's also expected given the market size and the fact that sellers in HK, like RK or Chimungmung ship overseas easily enough, with decent packaging/tracking etc.

I'm happy to support local though, even if it means there's a week or two delay, some of these 3P items have been delayed months, what's another week or so.

[WeallscreamforStarscream]

Follow them on facebook... they always update their orders on there. And i may have said before.. ALWAYS great service from TFI and it's the first place i go to place my pre orders.

[drifand]

Follow them on facebook... they always update their orders on there. And i may have said before.. ALWAYS great service from TFI and it's the first place i go to place my pre orders.

For me is yes and no, The Bluestreak mp was not sold or released from them which I have asked via facebook and was not given any answers. It forced me to used other companies.

[ITZTRU]

Regarding some of the small talk previously about pre-orders from TFI a few posts back:

I've stated before that there's a chance that I may want to take my business elsewhere. But that wasn't the case before the delay on Apollyon.

Before I realised that there might always be a delay on items I buy from TFI, I was happy to support them. My thing is now that if I decide I want to pull out from the many pre-orders that I have made with TFI for the upcoming Fans Toys products, I risk not being considered as a customer by them which I do not want.

Many other retailers allow cancellation of pre-orders with no penalty, particularly if you have not paid yet. But on TFi's T&C's it states that they "do not accept" cancellations regardless.

"IF" TFI will always be one of the last to receive their orders from companies and hence make me always one of the last to receive items I have paid for, I don't find that particular term and condition fair.

If they stated that "TFI might always be delayed with products shipping..." before customers place an order then maybe it would be different...

[lancalot]

OH my ....just finally gotten my Apollyon today..... i serious just given up on the hype of him as i seen so many picture already....

[Tober]

TFI are small and, by comparison, so are their customer base. We are at the end of the distribution queue. Distributors will prioritize large clients first to empty their warehouses as fast as they can. Even stores like Robot Kingdom and Chimungmung, who are in Hong Kong, are towards the end.

Not many retailers allow cancellations, really. TFI requests payment before their distributor ships. Placing an order and canceling potentially harms them, as they can't always adjust their order quota.

Hopefully he will learn from this, and the next time he gets a large shipment in he will be better prepared.

[xlojnr]

yeah.. if you have many pre-orders lined up, I'd say ride those out and see how they deliver. Given that Sever is so close to release I assume you went with them for sever too? Maybe use that to see if you are willing to accept their delivery timeframe.

btw. received auspost tracking today for apollyon. Paid in mid-feb.

[millhouse]

yeah.. if you have many pre-orders lined up, I'd say ride those out and see how they deliver. Given that Sever is so close to release I assume you went with them for sever too? Maybe use that to see if you are willing to accept their delivery timeframe.

btw. received auspost tracking today for apollyon. Paid in mid-feb.

I haven't received anything yet, and paid in December 2014.

[Gofigure]

Just got my email to say order is complete for Apollyon woohoo

I can assume it's being or has been sent?

[xlojnr]

Just got my email to say order is complete for Apollyon woohoo

I can assume it's being or has been sent?

yeah mate. I got that email and then received a tracking email from aus. post a few hours after.

I'd give it a day or so and you should have a tracking email.

Millhouse - sorry mate, dunno what to tell you. But he has said on facebook that he aims to get all the apollyon orders out by tomorrow.