Random Stuff

[Trent]

I've seen it in a couple stores as well. my biggest problem with it is it really encourages people to just walk out with stuff. and it puts a massive burden on the poor sod at the front door who has to check bags etc. correct me if I'm wrong Sinnertwin but whoever that person is, isn't a trained security guard, just another teenager on the minimum wage.



Nice one Trent, the sarcasm was dripping, I can't see it making a difference to your service, except you mentioned the ombudsman.

Actually, between that and my post on their facebook page, I had a phonecall within minutes.

I have no doubt it was my threat of the ombudsman that spurred them into action. But it was fun typing that email.

[UltraMarginal]

Actually, between that and my post on their facebook page, I had a phonecall within minutes.

I have no doubt it was my threat of the ombudsman that spurred them into action. But it was fun typing that email.

It shouldn't take public threats on social media to get good customer service. I'd call the ombudsmen anyway.

[Trent]

It shouldn't take public threats on social media to get good customer service. I'd call the ombudsmen anyway.

Meh. Effort.