Quote Originally Posted by BruiseLee View Post
Ok, just caught up on this issue (I think). Quick question BJ3226, on your account page where you have your purchase record, does this state the correct item you ordered? If there is a difference between the one you bought and the one that was delivered then it would be an error on PC's part and a cordial message to them explaining this should clear it up. However if was an error in purchase as Raider made mention to then PC are in the right not to refund postage as per their T&Cs.
This.
If you ordered part 2 (PE12) and they supplied PE12 but you wanted PE11, I'm afraid thats your boo boo.
It doesn't matter if their description is confusing - you should always make sure 100%.
Its would be the same if you ordered the wrong item from say a Japanese site, and then blamed them because you mistranslated it - cant blame them can you?