Premiumcollectables (PC) (Australia) feedback

[1AZRAEL1]

I have when I emailed them. But when they have a backlog of emails to go through, and every man and his dog emails them every day on their orders, it just compounds the issue

[i_amtrunks]

So now I've had a chance to open my MP Inferno I've got to have a little complaint/warning.

The item was packed nicely in scrunched up paper and I also received a nice little die cast Optimus Prime.
However; the MP Inferno box had been opened and then retakes up with an additional piece of tape which has torn part of the box when I cut and removed it to confirm if it was a new piece of tape that PC had used.

While I am once again disappointed by their actions, I am not a MISB collector but if I was, I would be livid. I am sure they have good reason to open the box to check contents etc, but with how many people do like their boxes minty fresh it is a stupid move. I take back my neutral feedback and give a caution instead, especially if you want a MISB figures.

[Megatran]

So now I've had a chance to open my MP Inferno I've got to have a little complaint/warning.

The item was packed nicely in scrunched up paper and I also received a nice little die cast Optimus Prime.
However; the MP Inferno box had been opened and then retakes up with an additional piece of tape which has torn part of the box when I cut and removed it to confirm if it was a new piece of tape that PC had used.

While I am once again disappointed by their actions, I am not a MISB collector but if I was, I would be livid. I am sure they have good reason to open the box to check contents etc, but with how many people do like their boxes minty fresh it is a stupid move. I take back my neutral feedback and give a caution instead, especially if you want a MISB figures.

Would be good to find out the reason. Did PC recieve the item in that state & decide to pass it onto the Customer. Was it a returned item? Was it opened by PC as you suggested? In any case, MISB collectors would shudder just at the thought.

[i_amtrunks]

Would be good to find out the reason. Did PC recieve the item in that state & decide to pass it onto the Customer. Was it a returned item? Was it opened by PC as you suggested? In any case, MISB collectors would shudder just at the thought.

With my own communication issues as well as the multitude of others I do not like my chances of ever getting a response. I'm just going to leave it be and never use them again.

[ZoonMaster5000]

For those that use fb, has anyone been on there lately? Some very disturbing and eye widening comments happening over there at the moment. Hopefully it isn't having an effect on the running of the business.

[davieanix]

Yeah I had a look before, getting a little worried to be honest and also feel a bit bad for PC.

[llamatron]

Urgh, posters on company social media accounts are the worst.

[Ploughmans Lunch]

Urgh, posters on company social media accounts are the worst.

I dunno, these gripes seem pretty legitimate tho.

[drifand]

For those that use fb, has anyone been on there lately? Some very disturbing and eye widening comments happening over there at the moment. Hopefully it isn't having an effect on the running of the business.

Despite that they posted new items, long after those post.

So I think they are busy getting through all the mess rather then say sorry again and get bamboozled by the same people.

It will definitely effect as people who are easily in panic mode may sent complaint as directed by the poster.

There is also a poster that posted the octa survey was a bribe even though I didn't even took part in it.

[MEEEGGGAAATTTRRROOONNN!!!]

I dunno, these gripes seem pretty legitimate tho.

I think he was referring to their behaviour rather than questioning the legitimacy of their claims.