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Thread: UK Definitive Comic collection from Hachette now in Australia

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  1. #1
    Join Date
    7th Jan 2010
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    Sydney
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    Quote Originally Posted by Jazzman View Post
    My 3 issues with gifts arrived safely, but a few of the actual pages of issue 1 hadn't been cut properly in a corner, and were still attached together i.e couldn't be opened. Unbelievable
    If you like you can call or email Bissett and explain to them what's happened and most likely you will get sent a replacement free of charge
    Quote Originally Posted by Krayt View Post
    How are people's corners?...

    I'm away, but apparently mine are at home, posted in a flimsy bag with holes whee the book corners would have been rubbing stuff
    Yeah this is something I mentioned earlier, that I have a bit of a problem with the way Bissett mails things out to people. I understand the whole "but it's free shipping" argument but while it might be fine to mail cheap paper magazines in plastic bags it's not acceptable for a hardcover book that costs $20 per issue. It shold at least be sent in a tough or padded bag, not wrapped in plastic.

    Was hoping it had changed since last time I used them a few years back but I guess it hasnt. I might try and just see if a local newsagent can get them in each fortnight instead, sure I'll miss the free gifts but the book will get to me in better condition

  2. #2
    Join Date
    1st Dec 2014
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    Mackay
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    Quote Originally Posted by DarkHyren View Post
    If you like you can call or email Bissett and explain to them what's happened and most likely you will get sent a replacement free of charge
    Nah, was just making a fuss... it's not a problem

  3. #3
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    27th Jan 2008
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    Gold Coast, Queensland
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    Mine arrived okay, but the bag was pretty flimsy. I'd gladly pay a premium for a box or padded envelope. Maybe if enough people complain, they will change shipping method?
    On the lookout for MISB Headmaster Highbrow, Takara or Hasbro. I'm sure I could make you a sweet deal!

  4. #4
    Join Date
    1st Dec 2014
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    Mackay
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    Quote Originally Posted by reillyd View Post
    Mine arrived okay, but the bag was pretty flimsy. I'd gladly pay a premium for a box or padded envelope. Maybe if enough people complain, they will change shipping method?
    A group complaint may be a good idea?

  5. #5
    Join Date
    24th May 2007
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    In the UK, it looks like there is one other set of bonus items - a set of six exclusive art prints, spread out over the run of the series, with this one of Jazz being set for release with the final two volumes (in about 3 years time). It will be interesting to see if we get them here as well, as they note that these go out to "Premium Subscribers" in the UK, which we don't have here.

  6. #6
    Join Date
    1st Dec 2014
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    Mackay
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    Quote Originally Posted by griffin View Post
    In the UK, it looks like there is one other set of bonus items - a set of six exclusive art prints, spread out over the run of the series, with this one of Jazz being set for release with the final two volumes (in about 3 years time). It will be interesting to see if we get them here as well, as they note that these go out to "Premium Subscribers" in the UK, which we don't have here.
    Be nice if it showed up as an optional extra that you could purchase...

  7. #7
    Join Date
    24th May 2007
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    Brisbane
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    28 days and still no books... despite their website (and recorded message on their phone) saying that your first shipment will be within 21 days.
    It was definitely ordered, and confirmation email was received... I'm beginning to wonder if they can be trusted for 80 volumes if they can't even get the first one sent out (and I had better not miss out on the freebies too).

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