POTP Throne of the Primes redeco Optimal Optimus

[DaptoDog]

Received mine today and the outside packaging was dented on every side... like the post office had purposefully thrown every side of the box onto a corner of a table to put dents into it. Naturally when I opened it up the packaging is all smashed up, even though it was protected on all sides by foam. I haven't brought myself to inspect the bot for damage yet. Not happy given I was going to keep him MISB

That sucks mate, who did you order from? Can't imagine it would arrive like that from RK given how well they package with styrofoam notwithstanding post office carelessness.

[Raider]

That sucks mate, who did you order from? Can't imagine it would arrive like that from RK given how well they package with styrofoam notwithstanding post office carelessness.

I did order from RK but it is not their fault. They could not have packaged it any better. It clearly was the handling. Like I said, it was so dinged on every side it looked like it had been thrown into the corners of a desk on purchase. I don't understand how it could have been handled so poorly by accident.

It was insured so I will email RK about it but not sure what, if anything, they can/will do. They have been pretty good in the past.

Of course, if anyone has a MISB one that they are yet to open and they didn't want the box and are willing to trade (assuming I check and there is no damage other than to the box) let me know

[DaptoDog]

I did order from RK but it is not their fault. They could not have packaged it any better. It clearly was the handling. Like I said, it was so dinged on every side it looked like it had been thrown into the corners of a desk on purchase. I don't understand how it could have been handled so poorly by accident.

It was insured so I will email RK about it but not sure what, if anything, they can/will do. They have been pretty good in the past.

Of course, if anyone has a MISB one that they are yet to open and they didn't want the box and are willing to trade (assuming I check and there is no damage other than to the box) let me know

Wow that is very surprising and of course not RK's fault. Hope someone can trade with you.

[reillyd]

I did order from RK but it is not their fault. They could not have packaged it any better. It clearly was the handling. Like I said, it was so dinged on every side it looked like it had been thrown into the corners of a desk on purchase. I don't understand how it could have been handled so poorly by accident.

Too late now, but if it happens again take a photo of the damage from multiple perspectives BEFORE opening, to document it for insurance. If it's a courier, I wouldn't accept the delivery in that condition.

[Raider]

Too late now, but if it happens again take a photo of the damage from multiple perspectives BEFORE opening, to document it for insurance. If it's a courier, I wouldn't accept the delivery in that condition.

I already did that. Any time I see damage on the outside of the box I make sure I snap a pic of the box on every side before opening.

RK has simply said that unless there is damage to the item itself, they won't replace it. Most of the time I am not precious about the box but in this instance I see the box as part of the item!

[Convoid]

Takara Tomy PP-43 Throne of the Primes now available for pre-order at:

Toybot importz:
https://www.toybotimportz.com.au/col...optimus-primal

Hobbylink Japan:

POTP Throne of the Primes up for preorder:

https://hlj.com/product/tkt79951

Estimated arrival: Jan/Feb 2019

[griffin]

The official images of the Japanese release appear to continue the trend of TakaraTomy just releasing the Hasbro product, even the same packaging... despite this being an exclusive to SDCC, which I would have thought they might have been forced to do something different with the contents or packaging to keep the SDCC version unique.
(even though most SDCC Transformers in the last 5-ish years have been released in Asia by Hasbro Hong Kong, I thought that the Japanese release by TakaraTomy would be treated differently, since it is being released at a different time, and possibly different production run)

[griffin]

If you haven't seen enough of this set already, there is another gallery here.




Considering how much it is going for on ebay at the moment, even from Asian sources, I'm going to be one who will have to wait 5-6 months until the January release from Japan, and hope it has everything the US release has (unlike the Monsterbot 2-pack not including Repugnus' Prime Master and Grotusque's diecast Scorponok Titanmaster).

[Raider]

I already did that. Any time I see damage on the outside of the box I make sure I snap a pic of the box on every side before opening.

RK has simply said that unless there is damage to the item itself, they won't replace it. Most of the time I am not precious about the box but in this instance I see the box as part of the item!

So it looks like I can't get a replacement due only to the box damage. If anyone has purchased one of these and doesn't want to keep the box (just the outer box, not the Throne), please let me know as I would be happy to take it off your hands.

[Maruten]

If you haven't found a replacement by then, I'm happy to send you the box from mine if TLTC ever actually gets any.