Toybot Importz feedback

[DaptoDog]

Thanks I thought so. Guess I'll try contacting them AGAIN.

[ZoonMaster5000]

Thanks I thought so. Guess I'll try contacting them AGAIN.

Can you let me know if you receive a reply? I?m starting to get the feeling they are ignoring me on purpose.

[Raider]

Have you guys tried messaging their FB group (TBI's Customer HQ)? They are really active in responding on there.

[UltraMarginal]

also double check your junk mail for sendle notifications.

[ZoonMaster5000]

Have you guys tried messaging their FB group (TBI's Customer HQ)? They are really active in responding on there.

I?ve been waiting since Friday for approval. Just get the feeling that they don?t want to speak to me because they still don?t have my items which are becoming long overdue. Just looking for the answer to that age old question ?where?s my stuff??

[Sinnertwin]

Someone's on the naughty list...

[Tober]

Has anyone gone through a credit card chargeback process through Oxipay/Humm for a claim against Toybot? It seems like that is what is now necessary in order to get my money back.

[TaZZerath]

I really REALLY wanted TBI to work out, but i'm losing faith

I preordered LG-EX Big Powered back in October last year, paid via OxiPay, then sat and waited and waited, tried contacting via emails and facebook and messenger and allsorts....

I have always been polite during my correspondence and tried to keep my irritation about the lack of communication under control.

Finally I sent an email in which I said I would have to take further action if the lack of responses continued and then the next day FINALLY received a reply stating I had (accidentally) put it in the TBI crate so if I paid the shipping it would be shipped to me.... I did so the very next day.... that was two weeks ago.

Unfortunately now I've gotten to a point of emailing through the various methods wherever I can but I'm starting to think that like Tober I'll have to follow up with Oxipay.

I get that these guys are a small operation, that they have received a lot of orders and had a bad supplier to begin with, but it would be OH so nice if there was a retailer who offered both good prices AND good communication when it came to preorder items.