Hobby Link Japan (HLJ) feedback

[GoktimusPrime]

Huh... so I was charged for MP Hound and I put my card deets in for payment, and usually straight after that the toy is processed for shipping. Several hours later I discover that the toy hasn't shipped but is sitting in something called a "Private Warehouse."

So um... I had to click on an "Add" button and then chose my shipping option and paid for that. So... I think (hope) that MP Hound will ship soon? This is all highly confusing. I'm sure it makes more sense to people who are more frequently online shoppers, but this is doing my head in.

[Tober]

Huh... so I was charged for MP Hound and I put my card deets in for payment, and usually straight after that the toy is processed for shipping. Several hours later I discover that the toy hasn't shipped but is sitting in something called a "Private Warehouse."

So um... I had to click on an "Add" button and then chose my shipping option and paid for that. So... I think (hope) that MP Hound will ship soon? This is all highly confusing. I'm sure it makes more sense to people who are more frequently online shoppers, but this is doing my head in.

HLJ's Private Warehouse is an option that lets you delay shipping on multiple purchases for up to two months to save on combined shipping. HLJ will email you a shipping notification when your item ships.

[dirge]

Huh... so I was charged for MP Hound and I put my card deets in for payment, and usually straight after that the toy is processed for shipping. Several hours later I discover that the toy hasn't shipped but is sitting in something called a "Private Warehouse."

So um... I had to click on an "Add" button and then chose my shipping option and paid for that. So... I think (hope) that MP Hound will ship soon? This is all highly confusing. I'm sure it makes more sense to people who are more frequently online shoppers, but this is doing my head in.

I got this too. I promptly went and shipped him. No biggie here.

[Jaxius._]

Just wondering how expensive shipping tends to be?
I’m looking at ordering something from HLJ as it’s heaps cheaper than from an australian store (which is a first) but if shippings going to be something stupid I won’t bother.

To clarify I can’t get a shipping estimate as it’s a preorder

[kovert]

Just wondering how expensive shipping tends to be?

To clarify I can’t get a shipping estimate as it’s a preorder

If the item is an HLJ pre-order, perhaps find something on the site that you think will be a similar size and weight boxed. If it (ie the similar item) is in stock, you can put it into the cart and check the shipping cost. But there is no definite way to find out. If it's a one-off item it becomes more difficult to predict. They also have a rule where if the item exceeds JPY 15,000 then it must be shipped via EMS (more expensive). Remember to factor in possible fluctuations in exchange rate (worse when AUD goes down, of course) and the GST on both the product and shipping.

[hYpNoS]

Just wondering how expensive shipping tends to be?
I’m looking at ordering something from HLJ as it’s heaps cheaper than from an australian store (which is a first) but if shippings going to be something stupid I won’t bother.

To clarify I can’t get a shipping estimate as it’s a preorder

Best way to find out is find out the item's weight and check japan's postal rates, hlj is best used when bulk buying because of the private warehouse system which holds things for 2 months

[Maruten]

I ordered MP Road Rage in September and the cost to ship her here was 730 yen (about $11 with today's terrible exchange rate). Same for three QTF Arcees.

A Drive Head box that was probably about the equivalent of two Voyagers shipped for 1380- yen ($20 now).

[griffin]

$11? Considering you wouldn't be able to post it within Australia for less than $15, that's pretty good for international shipping.
In other words, if someone is wondering about shipping from HLJ, unless it is a huge heavy item, the postage amount should be pretty reasonable (and often gives me 3-4 options).

[The Letter M]

Anybody had issues with shipments being returned? I shipped MP-48 out before flights got shutdown, but it still got returned (presumably there was a large enough queue they couldn't get it out). Tracking shows it got back to HLJ 3 days ago and I've heard nothing.