The NZ Post option isn't as bad as it seems.
According to the tracking, items get loaded at Changi Airport SG and go direct to Sydney via Malaysia
The NZ Post option isn't as bad as it seems.
According to the tracking, items get loaded at Changi Airport SG and go direct to Sydney via Malaysia
I've had discrepancies between different tracking sites before and still do. Who knows exactly. It'll show up sooner or later
Ordered the Ramjet-Dirge 2-pack last September.
Contacted in January and got a reply of 'you will be contacted when this item arrives'
Contacted in May and never got a response.
Contacted early July asking for either the product or a refund. Got a response two weeks later saying I would get a refund which I did receive. No explanation as to why I didn't receive my item or apology for not getting it.
Will not be using this company again.
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MP Starscream arrived and for the first time in my collection I have encountered a QC issue straight out the box.. Shot the guys an email a few days back but no response as of yet.. Any suggestions on where to go from here ?? Obviously I understand that the guys at OMP aren't at fault but a response outlining my options (if any) wouldn't go astray
Wish there was more advice I could give but hopefully you'll get a response soon. I wouldn't be bombarding them with daily/weekly emails coz that would likely slow them down. Maybe once a month until you get a response, keeping it civil too. I know waiting for a response from a retailer can be frustrating. Not sure of any other way to contact then outside of emails. Maybe shoot a message on FB, not sure how responsive they are on there too