So my Elita-1 got lost in the mail and was said by Australia Post to be officially 'lost in transit'.

I emailed/messaged JB HiFi about this 3 seperate times asking could they facilitate a replacement or refund and never got a response.

Finally put in a PayPal dispute and got my money back within hours.

Goes to show you, these places will happily ignore a query/complaint from a longtime customer, but will respond almost instantly if its from another company

Here's hoping that my Megatron/GIJoe figure from them actually shows up.