Quote Originally Posted by TF76 View Post
Why would the Target employee trying to HELP a customer be seen as bad?

Isn't a lack of customer service (and price) pretty much all everyone ever complains about lately?

You don't seriously believe he was trying to get more money out of a customer?

I have never heard anything about Target staff trying to really push sales to make their budget.

As you said he wouldn't gain anything from doing it.
first i'll point to this:

Quote Originally Posted by KillinSpoon View Post
The thing that annoyed me was that he went straight for the leader and threw it in her arms, just telling her 'Transformers, popular toys'.
as for my post, no I don't seriously believe he was trying to get more money out of a customer - that was more of a spiteful comment at the quality of customer service because I don't believe picking up a toy and just handing it to the customer saying its popular is proper customer service.

if you applied that to every life situation of your own, how would that make you feel? music? food? cars? there's variety for a reason.

back to the leader bee though. personally, I would have asked her first if there was specific character the 5yo liked and then pointed out the different size classes/prices because you know there's a thing called budget. I also highlighted your second sentence to reinforce my point.

i can also see the other side to this - its the biggest toy sale ever! and the stores are crowded and they're probably understaffed and aren't familiar with their products so he's probably stressed, tired etc. but this is an old lady buying a gift for her grandchild and isnt familiar with the product herself. she doesn't go online and research toys or buy online to save some money - she goes to the toy sale at a physical store and is asking for a little help.