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Thread: Collector Club's Credit Card processors a definite leak - check yours

  1. #11
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    Quote Originally Posted by Paulbot View Post
    I left them an unhappy comment on Facebook this morning and directed an angry tweet at them. Then tonight a cooler head prevailed and I deleted the FB comment and emailed them telling them about the breach and explaining that was why I wouldn't be purchasing anything from them.

    I agree others who've had problems should contact them too.
    Are you, or were you ever a customer of Vodafone?
    After talking about it with a few people at work yesterday, apparently there have been a lot of people who have had their details used since the security breach last year.
    Both of my compromised cards have been used by Vodafone, for online purchases or bill payments.
    Since one of those cards of mine is rarely used online, there weren't a lot of potential sources of breached security other than the Vodafone issue.

    I'd recommend that anyone who has ever been a customer of Vodafone, if you haven't had your Credit Card compromised yet, see if your bank can issue you a new one (with a new number), stating the reason.

  2. #12
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    Nope, Vodafone has never had my details. My problem started the day after my Botcon registration failed so I still put the blame in their direction.

  3. #13
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    Okay, how about Playstation Network? I used at least one of my cards on there before they had their servers hacked and CC details stolen.

    I'm not trying to say it isn't FunPub, but they do use encryption, and it would appear that they aren't the ones processing Credit Cards... and they just upgraded to a better processor of Cards too. So if it was their old Processing company that was a leak of details, this new one should hopefully be more secure.

    (and I'd imagine that the turn-around of stolen details to being used, would be more than one day, as they need to be added to a list of card details and sold off - one of my two compromised cards wasn't used online (to get the 3-digit number off the back) since last April. To be used the next day, it would have to be someone at the Credit Card company copying down your details and using them, as FunPub don't appear to directly process or see your financial details when placing your orders)

  4. #14
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    Here's an interesting news posting on Seibertron, warning fans to check their cards... assuming that the previous TFClub Card processor was a likely leak.

    (sorry for getting a bit off-topic - as this probably could go into a new topic if any more comments are added)

  5. #15
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    I have zero interest in TFCC toys but I was just reading all about the credit card scam reported over on TFW. I hope no one here was affected.

    Man, the brand has been taking a battering lately, what with the shoddy working conditions within the Hasbro factory, FE toys being cancelled for the rest of the world, DOTM toys not moving off the shelves here in Australia, and now a credit card scam for Fun Publications.

    I'm quite disgusted that FP didn't bother to email their customers to let everyone know what was going on when they obviously knew admitting they had been contacted by concerned customers. Very poor customer service.
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  6. #16
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    I am keeping a close eye on my CC just in case I see something fishy go on.

  7. #17
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    Quote Originally Posted by 1AZRAEL1 View Post
    I am keeping a close eye on my CC just in case I see something fishy go on.
    A good thing too man; a growing number of International fans are making known their issues with having been breached and it seems the vast majority of which have occurred since paying for their TFCC club membership and/or TFCC exclusive figures.

    Funpub have been horribly mishandling their ventures for both the franchises they utilise for business this year; I imagine that if enough fans make their issues known (As our US counterparts clearly often demonstrate) that Hasbro Corporate will surely be required to issue Funpub a "Please Explain" notice.

  8. #18
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    Quote Originally Posted by Hursticon View Post
    A good thing too man; a growing number of International fans are making known their issues with having been breached and it seems the vast majority of which have occurred since paying for their TFCC club membership and/or TFCC exclusive figures.

    Funpub have been horribly mishandling their ventures for both the franchises they utilise for business this year; I imagine that if enough fans make their issues known (As our US counterparts clearly often demonstrate) that Hasbro Corporate will surely be required to issue Funpub a "Please Explain" notice.
    It would be interesting to know if the issue has only occurred for those who sent emails or faxes of their credit cards. (Which I did, because I didn't want to miss out on the exclusives )

  9. #19
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    Quote Originally Posted by Shirokaze View Post
    It would be interesting to know if the issue has only occurred for those who sent emails or faxes of their credit cards. (Which I did, because I didn't want to miss out on the exclusives )
    I didn't do that, I didn't feel comfortable doing it.

  10. #20
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    My card was ripped off that day after signing up, I guess I now know why.

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