The last hardcover I bought was Transformers Vault and this came in a padded envelope. Because of this, one corner was damaged. I ended up buying a second copy from Target to keep as my 'good' copy. Having said that, it was over a year ago and as Paul has alluded, their packaging materials seem to have been improved. Like you though, I like my books mint and I'm not willing to test this by ordering from them again.