An email has been sent to the current and former TCC members. We have decided to
delay the BotCon registration start to the middle of March as we have discovered a flaw in the store software that has been deleting recently renewed memberships. This has only occurred to memberships that were declined two times (credit card not on file for the first two attempts or credit card declined). What it is has been doing is randomly deleting the approved memberships after the third attempt. We have the software company working on fixing this issue.
Thus, we are auditing the entire data file to find the accounts who had good transactions but their membership is missing. It's going to take about 20 man hours to finish this task and make sure everyone's log in works for BotCon registration.
After we finish our audit, another email will be sent to the entire group so that you can go test your account and make sure you see your membership. Your log in will then work correctly for BotCon registration. I apologize for the delay but this will make everything much smoother and everyone much happier. We don't want you have have any issues with your registration or miss out because items sell out quickly.
Meanwhile, make sure you have read all of the Information and FAQs before registration starts.