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Thread: Robot Kingdom (RK) (Hong Kong) feedback

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  1. #1
    Join Date
    8th Aug 2009
    Location
    Bankstown, NSW
    Posts
    3,067

    Thumbs up Recent issues with RK...

    RK recently stuffed up a couple of group buys I did for a few Alternity TFs.

    Although they were all pre-ordered ages ago, they somehow managed to wrongly address my order for 6xAlternity UMs.

    The shipment ended up being returned to them and they then wanted to re-charge me shipping - I kicked up a stink and threatened to cancel my other two pending pre-order lots so they agreed to re-send the order at their expense to the correct address.

    I also had an outstanding order for 4xAlternity TCs and 4xAlternity Red Convoys (on separate orders) and they managed to stuff that up monumentally too (albeit in my favour).

    4 Red Convoys turned up a week ago and then two days later, another shipment arrived, comprising of the 4 TCs and an additional 4 Red Convoys!

  2. #2
    Join Date
    15th Apr 2010
    Location
    Western Sydney
    Posts
    5,893

    Default

    Are you giving some of those extras away or selling?
    Last edited by jazzcomp; 2nd November 2010 at 07:19 AM.
    LF: G1/Henkei/SOC/others
    For Sale/Trade:Misc TF Sale
    Want List: WSTs, SCF PVCs, Henkei, Classics

  3. #3
    Join Date
    14th Aug 2009
    Location
    Adelaide
    Posts
    3,319

    Default

    Quote Originally Posted by Vector Prime View Post
    two days later, another shipment arrived, comprising of the 4 TCs and an additional 4 Red Convoys!
    too bad i just bought one from RK too otherwise I'd ask you to sell me one cheaply

  4. #4
    Join Date
    27th Apr 2010
    Location
    Melbourne
    Posts
    673

    Default

    Just a quick query again (sorry), how long does it normally take for RK to send the stuff to the customers?

  5. #5
    Join Date
    4th Aug 2008
    Location
    The 'Riff
    Posts
    11,335

    Default

    Depends, but I got my Unicron from them within about 2 weeks I think.

  6. #6
    Join Date
    24th Nov 2009
    Location
    1984
    Posts
    8,244

    Default

    Quote Originally Posted by gekisou View Post
    Just a quick query again (sorry), how long does it normally take for RK to send the stuff to the customers?
    After payment they usually dispatch within a couple of days. From my experience it takes about 1 - 2 weeks on average to be delivered. I've had stuff delayed in customs which is not RK's fault but at least I knew where it was as they provide a tracking number.
    New Acquisitions:
    TR Astrotrain, Skullsmasher, & Hardhead
    Scouting For:
    G1 Boxes & Cardbacks
    - - - - - - - - - - - - - - -
    [COLLECTION] [CREATIVE] [MK COLLECTION]



  7. #7
    Join Date
    24th May 2007
    Location
    Brisbane
    Posts
    38,239

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    Lately they've been a bit slow with their shipping of stuff. I used to get email notification of the items shipping, within a day, but now it usually takes between 5-9 days before they ship something I have paid for.
    THEN, it will take about 4-10 working days to get here.

  8. #8
    Join Date
    2nd Mar 2010
    Location
    Dapto
    Posts
    12,777

    Default

    Well, I made 2 large orders from RobotKingdom last Tuesday and received 1 of them today.
    I received emails with tracking numbers and order notifications late that Tuesday night, ordered around midday, and they were posted that night also.

    So far, knocks on wood , I've not had any issues with RobotKindom and they've been nothing but consistent, swift and damn competitive with prices.
    I feel sorry for those who've experienced a few problems as of late but I think they're starting to get a hold of the mass influx of business they're getting - especially considering the High Aussie Dollar that has no doubt driven up business, especially from me.

    I hope that helps Gekisou and anybody else who is considering purchasing from RobotKingdom.

  9. #9
    Join Date
    14th Aug 2009
    Location
    Adelaide
    Posts
    3,319

    Default

    for me - 1 weekish, registered mail?

  10. #10
    Join Date
    8th Aug 2009
    Location
    Bankstown, NSW
    Posts
    3,067

    Question Dunno, yet...

    Quote Originally Posted by jazzcomp View Post
    Are you giving some of those extras away or selling?
    Well I haven't considered selling them and was just planning on stockpiling them along with the other 3 I already have, but PM me an offer & I'll consider it.

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