Wrote a letter of complaint off this arvo. I will admit to it being quite self-serving as in trying to get a $70 Trypticon
However it is laying the groundwork for a more comprehensive letter for when the first one (certainly and inevitably)) fails in order to address the larger issues regarding TRU's policies regarding their sales of TF products. This includes overpricing (cheaper to order MP's overseas even with shipping), inability to buy specific TF products online (they will simply post you a random RescueBot/Generations/Movie figure) and the current issue of them cancelling dozens of peoples Trypticon orders despite many stores still having them in stock.