Quote Originally Posted by i_amtrunks View Post
Should I bother sending pics to TRU and hoping they fix their postage service?
Yes. Further, if they don't ship it with adequate protection (and I could be very wrong here) but isn't it TRU's fault under consumer law?

I recently (politely) contacted Warner Interactive regarding the awful manufacturing defects on a statue that came with the new Batman Arkham game (one of two statues available).

The result? They're couriering me BOTH statues at no cost. Have never had a better consumer customer service ever.