Quote Originally Posted by VGMStudios View Post
Please explain more. I have never had an issue with AE. They have always given me excellent customer service even if I had an issue, it was always resolved quickly.
Not me personally but have read of people having an issue, mainly with Macross stuff, and AE have been reluctant to provide a satisfactory resolution. I can only recall 2 examples in all the years I've been stalking/participating on different hobby boards but yeah. YMMV.