Well, a while ago, on December 22nd, 2012 in fact, I headed up to Northlands TRU, as TRU central office said they had 2 Masterpiece Optimus Primes left.
We drive a while, then as soon as we get there, they say that they haven't got them yet.
After some bickering, we managed to get them to sell it to us for $120 when it came in, as they would call us. They said it would hopefully be here by Christmas/Boxing Day.
It didn't, of course.
We called every week or so and they still never got it in.
It's been a bit more than 2 months now and I'm still without a Prime, which will 99% in my mind will never come in.
That's not the part I'm angry about though.
They never notified us that it's not coming in.

I don't know for sure, but I find that pretty rude. We called a few days ago and they act like nothing was wrong and said it's not in yet, like it hasn't been 2 months.
I am really hating Northland TRU. The manager was nice and all, but it's just sour to not get it and have them not tell me AT ALL.

This is not putting them in a great place in my mind and I'll go off my rocket if the same thing happens with Soundwave.