I've bought relatively large orders from robotkingdom about 4 times before in the past with no hitch. They usually reply to my emails but tend to be a bit vague. Unfortunately on my last transaction I had a bad experience with them

I ordered a fairly large orders of
1.The asia exclusive ROTF leader class jetfire and buster optimus two pack
2. Bludgeon
3. alternity cliffjumper
4. Human alliance sideswipe

The postage calculator gave out a shipping price when I made the order and I made the paypal payment based on that. The option I selected was Hong Kong post registered air parcel [which is what I normally use]

A couple of days later I get an email from them saying the parcel is oversize to australia and they have to ship it in two separate parcels. For this they wanted an extra 6 USD.

I emailed them saying I thought they could'nt just change the postage totals like that when the ordering system had given a final price but they would'nt send the items out so I ended up having to paypal them the extra 6 USD.

I was pretty disappointed with the whole transaction. Once an on-line ordering system gives you a final shipping price they can't go back on it. If postage ends up being more then they have to bear that cost. I don't mind systems like the one HLJ uses where they wont give you an exact shipping total when you make the order [they will give you a rough guide] You only find out the exact total once they have packed the item and invoiced you. That system is fair because they specifically state that they wont commit to a final shipping total until they've packed your order.

Anyway, I got all the stuff in two boxes. I'm still not happy with the experience though.