Quote Originally Posted by UltraMarginal View Post
As horrible as that sounds, I use a netgear modem/router and a hooked up through TPG on a Telstra line. I had a bunch of issues but it turned out to be crappy old wiring in the place we're renting.I put down some fresh cable, which is pretty cheap for 10 metres from anywhere and 've not had a problem since. if you can stomach it I suggest talking to bigpond again and getting them to test your lines. also try your connection without the phone or any splitters attached, see how that goes. add one thing to the circuit at a time and see what effect it has.

best of luck.
Guess what, Bigpond called me at 9AM this morning and they said all the dropouts were actually on their end - I told them about 50 times to change my ADSL associated number (as my home phone number had changed recently) and despite telling them so many times ; they never got around to it. The dud that calls me tells me he'll put me through to a Bigpond Consultant, after 16 minutes of waiting - he comes back and instead of putting me through to the consultant, he disconnects the line...

Wow, it's like they want their customers to hate them and they're not even trying anymore.