WA Transformers Sightings.

[primetime]

Sadly, many staff do not seem to be given much incentive to provide good service. Sure, there are some who are very enthusiastic and helpful, but others just really look like they don't want to be there...

And yet retailers complain about people taking their business elsewhere and online? .....

[primetime]

And yet retailers complain about people taking their business elsewhere and online? .....

The people that checked at Innaloo and Joondalup were gone for a LONG time so I gave them the benefit of the doubt that they actually went and checked.

[yoshi594]

any acidstorm news? the guy at morely was hilarious. Initially he said they sold out last week...then he asked if it was a new toy

[Gasaraki]

And yet retailers complain about people taking their business elsewhere and online? .....

Yeah, I'm still not sure what my own stance is about that... in a way I do understand their point of view.

I'm guilty of walking into Harvey Norman to check out refrigerators, and ask for some of their comments, only to then go and buy from Appliances Online who can undercut prices because they don't have the overheads of running stores and sales staff. It's cut-throat, and the market has a certain ruthlessness about it. On the other hand, if a store gives excellent service, I'd usually be happy to pay some degree of higher price.

In this case, it's a TRU exclusive that we simply cannot get at a better price (unless you happen to take a trip to the states), so we're stuck with them. In many other cases (almost any other TF line) TRU would be nearly the last place I'd buy from... they just don't give consistent service to make me happy to pay full retail (and this is just in comparison to department store prices, let alone cheaper online sources).

[primetime]

Yeah, I'm still not sure what my own stance is about that... in a way I do understand their point of view.

I'm all for supporting local retailers - but when they have poor range of products, salespeople who are disinterested and/or totally uninformed, and sometimes when I do want to buy locally after research online here's the result:

1. No, we don't know what that is what we have here in store is what you get.
2. They have the product but at 200% mark up.
3. Sorry what? I'm busy at the moment, but have a look around

Retailers in Australia are outdated, out of touch and simply are complacent, on-line commerce will kill them outright - why buy locally when better range, prices and products are available on-line??

[Melike]

Agree with prime time easily and this is coming from someone who used to own a local store. However, with small stores there's often not much you can do about it.

Also I just got my despatch email for Soundwave! Woo! (Ordered yesterday morning 8am)

[theshape]

Got my dispatch yesterday. Nothing has come today

[drifand]

Best part supporting retailers here in WA when we only a small slice of the GST?
So hows that even fair? laughs.

Just called Joondalup, 0 left. Well not sure they checked the back but they said to put on the floor area at the Transformers area and the girl said there is none left.

[Melike]

Got my dispatch yesterday. Nothing has come today

I think the website says 2-6 days. I doubt they're coming from Perth. You should be able to look at tracking through your account.

[Autocon]

I rang TRU morley and there are none The guy said they don't know what is being delivered or the quantities of the item, they just know a delivery is coming in.