Premiumcollectables (PC) (Australia) feedback

[llamatron]

Interesting about the shipping. I have ordered 3 items separately, all under $100 so had to pay shipping on each. They are pre-orders so likely to come in around the same time and be shipped together. I emailed them about combined shipping with any of my other outstanding orders but no response. I might follow this up.

There's no way to add items to an existing order directly on the website, but if you email them they can invoice you for an item to be added to an ongoing order. Obviously for hot pre-order items you don't have the time to be able to do that, but I'm happy to eat the modest shipping charge occasionally - it's all give and take, you know what I mean?

[Jetfire in the sky]

+1 positive feedback for PC here, I emailed them and they price matched an item that was instock at TFIdownunder, and then beat that price by 10%, and then let me add it to an existing order so I didn't have to pay shipping and then on top of all of that they shipped it out once it arrived by itself. Can't really beat that.

That's some seriously good service.

[ampoldj]

Interesting about the shipping. I have ordered 3 items separately, all under $100 so had to pay shipping on each. They are pre-orders so likely to come in around the same time and be shipped together. I emailed them about combined shipping with any of my other outstanding orders but no response. I might follow this up.

i think they dont combine orders done already but you can add to existing orders. So if you already placed an order that is free shipping you can add another by email to cservice that you want to add this item to order no. XX and they will send you invoice so that you pay for item only and without shipping.

[drifand]

In other words you must have an order costing over$100, not $80 plus $30 and so forth. That's not how it works even though I understand your seperate orders are above $100.00.

I always make sure and weigh up before order a single item especially if ironhide was like $98. And you decide whether you pay shipping or order an extra something.

[drifand]

Got another order came in. The tracking was poor as it did not really showed the movement of the item just a pick up.

The guy knocked on my door and didn't wait long and left the item at my door step. A bit dangerous as my house has a bus stop in front.
Overall no issues.

[prjkt]

Just got shipping notification for Onslaught/Scattershot. Was hoping to get the Deluxes and Legends at the same time...

[GoktimusPrime]

Just got shipping notification for Onslaught/Scattershot. Was hoping to get the Deluxes and Legends at the same time...

Oh well. It'll just be like how you collected the G1 gestalts (unless you were one of those lucky ducks whose parents bought you the entire set* in one hit)

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*which was trickier in Australia since the gift sets were never released here. I have a cousin who got all of the Protectobots in a single transaction. Everyone else I know (myself included) collected gestalt teams slowly, member by member.

[griffin]

Got another order came in. The tracking was poor as it did not really showed the movement of the item just a pick up.

The guy knocked on my door and didn't wait long and left the item at my door step. A bit dangerous as my house has a bus stop in front.
Overall no issues.

It might be worth noting that feedback on Tracking and Delivery is not really under the direct control of PC.

[drifand]

It might be worth noting that feedback on Tracking and Delivery is not really under the direct control of PC.

yes I know, it is however their choice of courier, so it will be their decision to decide if they want to keep using them if suddenly a couple of people start missing packages because they left it at the door with no signature.

For me I am okay with it but, a minor concern if I wasn't home and someone steals it. If you know what I mean.

[UltraMarginal]

Oh well. It'll just be like how you collected the G1 gestalts (unless you were one of those lucky ducks whose parents bought you the entire set* in one hit)

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*which was trickier in Australia since the gift sets were never released here. I have a cousin who got all of the Protectobots in a single transaction. Everyone else I know (myself included) collected gestalt teams slowly, member by member.

haha, I got my protectobots sort of in the one transaction. I had a laybuy at my local toyworld and over the course of several months I added several of them to the laybuy and gradually paid the entire thing off with pocket money. I brought them all home together.