I don't know if any of the other staff here have done it, but if he's aiming this accusation to this forum, I've never shopped from TFI, and it would be a shame if they are claiming this just to win sympathy from their non-Ozformers customers.due to the fact that some of the worst offenders are representatives of the forums
The feedback topic will remain because it is for giving feedback by past customers for the benefit of potential customers, not feedback to TFI.
And the product updates topic will remain for anyone wanting to post up new items.
Neither topic, as with all other dealer topics, is for asking questions of that dealer. This is not their business website or contact point, and it has often been said (repetitively) that questions must be sent directly to that business/dealer, NOT here.
(their replies to your questions can then be posted here if you want, to let others know about something important)