Price matching toys

[Krayt]

In that case, they have all rights to make sure it is in the store your matching with....

which means sometmes they will just ring the store, but other "smarter" staff will make sure that Soundwave actually is at the local Target before they will pricematch

[Golden Phoenix]

In that case, they have all rights to make sure it is in the store your matching with....

I would note though, there is nothing about the other stores location, absolutely nothing.

[Krayt]

General concensus is that it needs to be within a suitable area. i've seen at some stores a "competitor area map" showing the area they will match in. My store doesn't bother with that.

But if you came in saying a little shop up in cairns has it cheap, well it's not like your going to drive there and get it if i say no.

it's actually funny.... before we added beating by 5%, if the customer was a pain we used to say no and make them go where they had "just seen it for x amount".... if your getting it at the same price, why didn't you get it there when you saw it????

[iceburn]

General concensus is that it needs to be within a suitable area. i've seen at some stores a "competitor area map" showing the area they will match in. My store doesn't bother with that.

But if you came in saying a little shop up in cairns has it cheap, well it's not like your going to drive there and get it if i say no.

it's actually funny.... before we added beating by 5%, if the customer was a pain we used to say no and make them go where they had "just seen it for x amount".... if your getting it at the same price, why didn't you get it there when you saw it????

it's all about the additional 10% off from the x amount we saw it for...
that will make alot of difference

[Krayt]

it's all about the additional 10% off from the x amount we saw it for...
that will make alot of difference

that's what i mean... it used to be just match at my store, not beat

[kurdt_the_goat]

I mentioned elsewhere i got refused a price match at Kmart on the $15 Big W Screen Battles. On the grounds of them not having the exact toy in stock.

I didn't bother pushing, but if I was going to, i'd have mentioned how all the varieties of a series/size class scan in with the same name; effectively meaning they're all the same toy, right? They all come up as TF blah blah Asst.

I bet if you wanted to price match a green lamp, they wouldn't ring the other store and get them to check if they had the green lamp specifically, only all varieties of the specific lamp. I need to use this analogy next time

[liegeprime]

Well then judging from this discussion, I wont be able to do this pricematching thing coz the local area Target and Big W often have less if none of the stock, when Kmart has it or Vice versa which if they ever do make a call when your attempting for a pricematch the store on the other side will prolly say ' yeah we HAD those but none on the shelves right now anymore .

[jacksplatt11]

When I used to work at target, a year or so ago now, I never got asked once about price matching a toy. Mind you we were the only major department store for 200kms, and our only competition was toyworld, who we were cheaper than by a mile..

The only things people ever wanted to price match were things like tvs, dvd players and the like, and 99% of the time we were cheaper than retravision and harvey norman anyway haha