Premiumcollectables (PC) (Australia) feedback

[xlojnr]

Ghostbusters SDCC Peter Venkman refund is still MIA with (polite fortnightly) emails not being returned. This is at least six weeks at this point.

TF CW Liokaiser shipping notice came through today.

No ETA on TF MP Shattered Glass Optimus Prime.

your emails began right bang in the middle of their christmas period break and email issues, so I'm not surprised that there's been no response there despite your fortnightly follow ups. As mentioned before, hopefully they can manage to keep their target and clear their backlog by end of this week.

In terms of your MP Shattered Glass OP, a poster on TFW2005 said that they received a response to their query:

"Hasbro Sg Optimus Asia version - queue number 70, probably early/end feb.
hasbro soundwave Asia box set - no updates. "

So, PC thinks that it may ship to them by end of February.

[Tober]

I was browsing that TFW2005 thread yesterday. Some interesting speculation there:

Premium Collectibles, Good Bad experiences?

The numbers system started or reset in October 2016. Unless you wrote them prior to that, they are related.

October was double digits.

November was in the 500's to 1500's

December was the 2000s

Jan 2017 3000's .

If anyone has info to the contrary, please do share. Thats a lot of email to answer.

[Raider]

I received a response to my email of 25 Jan (post email issue being known) today which was chasing up a response to an email of 15 December (pre email issue being known).

Some points that may be relevant to others:

1. If you are still waiting on TR Sentinel Prime then you may need to get a refund as PC are worried that their "supplier has not delivered the required backorders for several months now, and we are losing faith on our end to promise we can supply." I am personally willing to wait until they know for sure that they won't get the stock.
2. Liokaiser should be shipping out soon.
3. MP-32 Masterpiece Optimus Primal, TR Alpha Trion, MP-33 Inferno and Legends LG-34 Mindwipe should be shipping out mid to late Feb.

They apologised profusely for the delay in responding and advised they will provide me with a further update in a week.

Overall given the huge number of emails they are trying to catch up on, and the fact that I am in no rush to receive any, I don't mind the wait so long as they ultimately arrive. I should note that PC have never failed to deliver on a purchase I have made (and I have made a lot!).

[Ploughmans Lunch]

good to hear!

[prjkt]

Looks like Liokaiser's shipping out to people already, I think I was a little late with my order, so might be a while. Still have the Hasbro MP Soundwave which should be due soon, W3 TR DLX which I think is also coming soon, and later on, MP Starscream and LG Godbomber.

[Ploughmans Lunch]

good to hear!

[Initial_G]

Have finally received my MP-11NT Thrust, I was in the 2nd round of orders (back in early Oct) ... it's taken a while but still glad to have him in hand, now the wait for Dirge!

Everything was well packaged, even though there was a looonnnggg wait, the shipping was quite fast, received it overnight once it was actually dispatched from PC

... off to see how to fix the floppy waist.

[philby]

So now I've had a chance to open my MP Inferno I've got to have a little complaint/warning.

The item was packed nicely in scrunched up paper and I also received a nice little die cast Optimus Prime.
However; the MP Inferno box had been opened and then retakes up with an additional piece of tape which has torn part of the box when I cut and removed it to confirm if it was a new piece of tape that PC had used.

While I am once again disappointed by their actions, I am not a MISB collector but if I was, I would be livid. I am sure they have good reason to open the box to check contents etc, but with how many people do like their boxes minty fresh it is a stupid move. I take back my neutral feedback and give a caution instead, especially if you want a MISB figures.

one thing that i have learned from being on these forums is that sometimes in the factory they open up the items to check and then seal it again with extra tape. it might not have actually been the shop.

[1AZRAEL1]

I've had that happen, not even from PC. But to have piece mind that it has been thoroughly checked, I'm happy

[MEEEGGGAAATTTRRROOONNN!!!]

"... hasbro soundwave Asia box set - no updates. "

So, PC thinks that it may ship to them by end of February.

A TFW member has noted that TFSource expects Soundwave to ship sometime in February, so it wouldn't surprise me if PC gets it around the same time.