Have a look at the Facebook pages of stores like Little Robot and Oh My Primus . They are regularly updating customers with proof that they are getting stock in.

Its important for me that stores are open in how customers provide feedback. Any store which doesn't have a customer review option, or continually shuts down commenting, makes me question what they have to hide.

I also want to see a professional looking store page. If your website is hard to navigate, has spelling/grammatic errors or generally looks like a half-arse job, then I assume you are a not genuine in providing the best service to the customer.

As you probably guessed I (we) are not sucked in by cheap under-pricing. I will happily pay at a price similar, even a little dearer, to the overseas stores if it means buying local, receiving the item in a timely manner and the service is good.