
Originally Posted by
griffin
I asked FunPub about the over-charging (now that it is adding up to big dollars between us), and they said that after the membership cut-off of the 16th (they are being tied up with manual credit card processing), they will have a look on their records about it.
That's kind of a good and bad thing if they kept records of the actual shipping costs.
Good that they would know exactly how much to refund, without us having to prove it... but bad that they never thought to voluntarily refund the significant over-charged amounts if they kept a record of the amounts charged verses the amounts they paid the post office.
After all, if they knew that they needed to re-charge someone in the southern states a couple years ago a mere $10 extra after the package was posted, they must be checking everyone's orders to see how their actual shipping amount compared to what was originally charged. And if so, someone there was seeing a lot of money being over-paid, but didn't want to refund any of it.