I had my credit card details stolen. It was used by someone else from the day after BotCon non-attending registration. It's the first time my card details have ever been stolen, and it happened at the same time I used them on their site and had errors on their site, and drew a line between those dots.

I sent the Club a message and they have been using the information I could provide to investigate. I just wish I had taken a screenshot of the error message I saw when I submitted my order. They have been quite extensive in their emails about their investigations of my case.

I did decide not to order the Botcon set, the club exclusives or renew my membership.