Quote Originally Posted by GoktimusPrime View Post
What the... my recent attempt at preordering MP Ultra Magnus from Anime Export just got cancelled again, and I know for sure it wasn't me because I haven't touched anything on my account there since I ordered it again! I've attempted to preorder the toy from them twice now, and both say "cacelled by Admin." At first I thought maybe it was something I'd inadvertently clicked on, but this time I know I haven't changed anything. The hell?!? When I click on "My Orders," it has nothing at the bottom, and when I click on "cancelled" it shows the two MP Ultra Magnus orders that are now cancelled. Screw this, I'm using HLJ. They may be a bit dearer, but their preorder price is still below RRP and they've always been reliable for me.

P.S.: Aaawwww what the ffff... I placed an order for MP22 over half an hour ago, but my order thingy at HLJ's showing up empty and I haven't received any order confirmation email. I just ordered it again... still nothing. GRRAAAAAAAAAAARGH! Haaate online shopping!!! *massive.sigh* If I don't hear anything from HLJ by tomorrow, I'm just gonna use freakin' Amazon. <swear.words>

P.P.S.: Yaaay! The HLJ order now appears in my open orders! What an emotional rollercoaster... (@_@)
Did you actually make a payment? if you've ordered through them, you have to then take another step of going through paypal and making the actual payment. They send you an order confirmed email that has a link in it to go to the payment page. once you've paid for it they send you another confirmation email. they then notify you of when an item comes in. They even have a POL system allowing you to wait for several individual items to build up, then you can even select which in stock items you want them to ship, they will process that, give you a shipping invoice and ship very soon after you've paid that.

If you neglected to make payment they'll only leave the item in your basket for so long before returning it to inventory.

Quote Originally Posted by BigTransformerTrev View Post
Can you buy complete box (as in all seasons in one go) sets of RID, Armada, Energon, Cybertron, Animated & Prime anywhere. Just had a look on Madmen and could see bugger all like that
I'm expecting complete box sets to be released in the future, don't hold your breath though, these types of releases seem to take forever. They like to milk it for all it's worth.

Quote Originally Posted by Harbinger View Post
Thanks to madman I am still waiting for the box sets. What ever they are doing it is apparently upsetting a lot of customers. Might just finish off prime on bluray though shout factory with this frustrating wait.
What is happening with madman? are they having business issues?