Got a partial refund of 20%. A replacement or full refund was also offered but that would involve re-boxing old Preds and sending him back to the states. As I am perfectly happy with Preds as he is (and too lazy to twistytie him back up) I settled for the partial refund.
They did all this without a shred of evidence. Still sucks though, can't really say I got a good deal.![]()