This was what I sent them... which I hope isn't too over the top.

It's difficult to complain about something without thinking about the risk that the person/company in question isn't going to take the easy option of banning the complainer instead of fixing up the problem. But if no one says anything about it, fearing retribution, then they'll keep doing it... and even if this one time may be insignificant on its own, this is not an isolated incident, and will continue if nothing is done about it.
I don't want to be banned from BotCon or the club, as they still provide the products that I joined (and PAID for)... but the unprofessionalism has to stop if they want to keep being an Official "public representative" of Hasbro... and all license-holders are an extension of that core Company, so are required to maintain certain public standards and quality, or else the "weakest link" negatively impacts the image of the core Company.


...............
(subject) Transformers Club abuse of member contact details (please forward this to Hasbro America)

Hi there,

Since Hasbro America’s website doesn’t allow non Americans to contact them, I have to send this to you and ask for you to forward it onto them please.
Thankyou.


For whomever is responsible for Fun Publications at Hasbro America,

As a member of the (International) Transformers Collector Club, I wanted to complain/report an abuse of their license. Of the many products that I joined for (like Transformers news, information and products), I did not join for emails that have nothing to do with Transformers or Fun Publications Products or Interests. I want to remain a member for the aforementioned reasons, so I am hoping that something can be done to stop this long run of issues by Fun Publications, that is not only damaging their reputation, but also Hasbro’s for allowing it... so that us PAYING fans (and consumers who might be future fans) can rely on them to provide what we are paying A LOT of money for.

This latest incident is an unauthorised email that doesn’t even apply to the majority of PAYING Club members, as it only pertains to those small few who are willing and able to be in a small town in Colorado (America).... let alone those of us who are not even in America.

As a Hasbro license holder, and an authorised face for the International Corporation of Hasbro, it is very unprofessional, and unethical to use our contact details for a private purpose. They have a License to represent the quality and standards of Hasbro, so does this mean that Hasbro endorses their “licensed representatives” to use people’s emails to send them “spam” that is not related to their products or in the interests of the recipient?

It would also appear to be against Fun Publications’ own privacy policy, to send emails that are not relevant to the interests of members (who are joining for Transformers and related reasons) - http://www.mastercollector.com/privacy.cfm

This is what I received on the 12th of January, which in no way relates to Transformers, the Collector Club, Hasbro or any of Hasbro’s interests...

Unconventional email from the Collectors' Club
"Admin at Fun Pub Inc" <do_not_reply@toyarama.com>
This is not something that I have ever done before but I know that many of you are involved in crowd sourcing/crowd funding needs and projects.

So here's the story:

As a family, each year we vist a small town in Colorado: Pagosa Springs. You have probably never heard of it is it is in the southwest corner of Colorado near Durango.

I just found out that the movie studios are discontinuing all distribution of films and are going totally digital in the near future. I have always loved historic theaters and there is a small one in this town that is running a crowd sourcing drive to replace the theatre's old 35MM projector with new digital equipment.

So, if these guys can't meet their crowd sourcing goal in the next week, it looks like this almost 100 year old theater will shut down. So far, doesn't look like they are going to make it... if you are interested in this type of thing please vist this link.

http://communityfunded.com/projects/...rty-theatre-2/

If not, please pardon the email.

Thanks!

Brian

Thankyou for your time, and hopefully this is the last of many unprofessional issues with Fun Publications representing Hasbro’s interests.
As noted above, I want to remain a member of an Officially Sanctioned Club, as I’ve been a fan of the Franchise for 29 years and have been a supporter & promoter of the annual BotCon conventions, as well as the entire Transformers Franchise in Australian for 18 years (at the longest running online Transformers fan community IN THE WORLD – Ozformers). So I am hoping that something can be done to make them take their responsibility seriously, or perhaps another company can be found to fulfil the duty of maintaining Hasbro’s high level of integrity to the public.

-griffin