It's a hit and miss at TRU Gepps X. Sometimes you get some really nice people that will do everything right and sometimes you get the oddball that's very vague and doesn't know what you're talking about. As for Sefton, I can't judge as I don't go there much.
I went to TRU TTP on Thursday and the couple of blokes working there were talking about how they thought some customer was stupid and made fun of them (even swore about them). I know that sometimes maybe the customer is in the wrong, but to badmouth them out in the open in the presence of other customers is clearly unprofessional. I don't know how such rude people get these jobs in the first place...