Quote Originally Posted by Tetsuwan Convoy View Post
Since we're raging about plumbing, I am having a guy come for the FOURTH time to fix the SAME leaking taps. WTH? I asked for them to send someone else, but they said 'Policy is that it has to be the same guy to finish the job.'

I called them today and said I REALLY wanted someone else and I don't care about the policy. lady then tells me that I should expect a call from the person who allocates plumbers (obviously a large company) and whattaya knwo? no call, I expected that. Typical craphouse aussie company skills to ignore customers wehnits incovenient.

So I will spend anothe 2 hours at home waiting for this buttface to turn up.... So that would be 8hrs wasted for the same tap. Hmm, might call them and tell them that if I have to call them again, I will sned them a bill for MY time!
For sure, if it's taking you away from work and they couldn't fix it in one go. plumbers should be able to fix a tap the first time every time, after about two weeks as an apprentice.
I'd start writing up your invoice now.