Quote Originally Posted by 1AZRAEL1 View Post
Too true. BBTS are great with their packaging. And AusPost are incompetent with alot of things lol. I have one driver who signs for our stuff and leaves it on our front porch. Busted him doing it one day. Mel answered the door and said just hold on a sec while I get the dogs away. Came back and he'd already left it on the front step. A package that had to be signed for. When we questioned our local Post Office, he said there is nothing we can do because they are contractors drivers. Load of effin bullshit.
you can directly put in a complaint thru their phone number and they should give you a reciept number , i had my packages open by the time it arrive on my door step and empty just foam!!! , don't really know if it was here or in china side , but made a complaint to auspost and around two days later the main contractor of the post run in my area came to check the package and ask if i want to make a claim but i did already thru ebay and the seller refunded me. Then the main office also check up on the case as well phoning me the next day. So you should make a complaint directly to auspost !