Exactly. They are only doing their job. Whenever someone complains about the price, she just tells them to call up price office and complain, they are the ones that make the changes. Unfortunately, they are the ones on the front line that have to deal with unruly people. And I do feel sorry for them. Hence why I am nice to people behind counters. Even at Maccas when they forget something in my meal, or give me something wrong.